Humidor Specialist - London, United Kingdom - Alfred Dunhill

Alfred Dunhill

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference Code: 99339
Humidor Specialist:

London, LND, GB
PermanentRelevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Humidor Specialist

(Permanent, Full-Time)
HOW WILL YOU MAKE AN IMPACT?

Bourdon House, Dunhill's flagship store, is a dynamic and multi-dimensional business covering retail, events and much more.

We require an experienced specialist for our Humidor to ensure we offer an exceptional Humidor experience to our clients, drive the Humidor business forward in relation to the market and ensure seamless back-of-house operations.

Key responsibilities:

Leading Humidor sales in line with Humidor targets.
Participate in daily meetings and ensure close communication with retail team on opportunities.
Proactively refer clients to other areas of the business.
Ensure standards and client experience are consistently high.
Grow client book and ensure consistent outreach to clients with product updates and events.
Provide training to retail team members to ensure uptodate product knowledge and encourage referrals within the business.
Maintain up to date and accurate records of Keeps and establish effective method of communication with Keep holders and store operations.
Manage stock effectively monthly cycle counts, audits, organise shipping (domestic and internationally).
Complete weekly sales report, providing accurate information and insight to help grow business.
Maintain merchandising, in line with store standards, ensuring stock presentation is fresh and commercially driven at all times.
Proactively communicate stock issues/stock loss with Store Manager and Stock Manager.
Work as an ambassador for the brand within the local community and at events.
Lead the planning and execution of events within the Humidor.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Thorough understanding of care & maintenance process of stock.
Knowledge of stock care and maintenance processes, including experience of overseeing 'Keeps'.
Understanding of humidifying process.
Extensive knowledge of cigars and cigar industry.
Strong communication skills
Passion for the brand / the ability to enthuse clients about the brand

HOW DO WE KEEP YOU SMILING?
As a significant member of the
dunhill community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

2nd Stage - Interview with the Store Manager
**3rd Stage - Interview with the Human Resources Manager