Customer Service Administrator - Bournemouth, United Kingdom - Bond Williams
Description
Customer Service Administrator - German speaking - Bournemouth - £25,000This role requires a German speaker who can communicate with European customers and clients. Working hours are 7:30am to 4pm (1 hour lunch)
Monday to Thursday & 7:30am to 12:45pm on Fridays.
Main responsibilities:
- To ensure all incoming orders are entered on to the inhouse system
- All administration tasks must be carried out in a timely manner
- Answer customer & distribution queries relating to the complete product range
- Carrying out all follow ups with order enquiries
- Prepare and check paperwork for exporting
- Liaise with other departments to process orders effectively
- Raise quotations for new enquiries and sales
- Work with Quality Control to resolves queries surround returns or quality issues
Key skills & experience:
- German speaking able to communicate via written & verbal means
- Excellent administrative and organisational skills
- IT literate ideally within Microsoft Office programmes
- Good Communication skills and telephone manner
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