Foundation Assistant - London, United Kingdom - D&AD

D&AD
D&AD
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Foundation Assistant


Reports to:
Senior Foundation manager


Role:
Full time


Location:
Hybrid - Home & London E2 Office working


Salary:
£23,000 per annum


Hours:
Monday - Friday (9:30am-5:30pm). Flexible hours considered.

Flexibility will be required when working to deadlines.

About D&AD


Founded in 1962, D&AD is an organisation that is all about the pursuit of creative excellence within advertising and design - inspiring it, celebrating it and enabling it.

A fundamental way of us achieving this is through our world class learning programmes which up skill the current and future workforce.


Whilst our remit focuses on the advertising and design industry there is a broader goal, to demonstrate the positive impact that creativity can have across education, the economy and within society.

Purpose of the Job


As a key member of D&AD's Foundation team you will play a vital role in supporting the development and delivery of learning programmes that equip creative people at all stages of their education and career with the skills required to succeed.


Key Responsibilities:

Administration

Support on the development of key New Blood Awards submission documents such as the FAQ guide, artworking briefs, etc.

Manage the Foundation Team's diary to arrange in-person talks as part of New Blood Awards Call For Entries.

Book travel to events for team members when needed.


Proofread the New Blood Awards Ceremony script and slides, and ensure presenters have access to pronunciation guides for entries and entrant names.

Proofread and update winning New Blood Awards Entries

Support across the Academy programme, including processing payment requests for stipends and travel bursaries.

Book travel and accommodation for Masterclass trainers/staff when needed.

Assorted administrative tasks including creating Masterclass session call sheets.

Collate feedback across programmes from Typeform into Canva.

Provide admin support on D&AD Campus, overseeing the team's access requirements, managing voucher codes, and adding new users.

Collate and share resources, job positions and relevant opportunities with the Shift Alumni.

Update Shift presentations and documents.

Write weekly posts thanking Shift contributors on our D&AD Shift LinkedIn account.

Support with Shift administrative tasks when needed.


Customer Service and Communications


Use the D&AD query database to log and resolve all queries relating to New Blood, Masterclasses and Shift and re-directing them to team members if required.

Deal confidently and efficiently with incoming and outgoing queries.

Provide a high level of customer service to the D&AD community.

Support with judge communications for New Blood Awards and the Portfolio Competition.

Support with university and entrant communications for New Blood Festival and Academy.

Contact and secure New Blood Festival and Academy Speakers, including phoning speakers where necessary.

Operations

  • Manage Pencil orders (including for the New Blood Awards Ceremony) including running reports, proofreading printing requests, packaging and distributing.
  • Support the production team with cataloguing entries for New Blood Awards.
  • Support with coordinating judges for the Editor X & New Blood Awards Portfolio Competition.
  • Check through all entries submitted into the Portfolio Competition.
  • Check through all submissions into the New Blood Academy.
Event Support

  • Support New Blood Awards Jury Managers with general judges queries and as a general cohost for any jury should a Jury Manager face connection or other issues.
  • Support the coordination of portfolio reviews and any inperson events.
  • Support onsite New Blood Festival activations.
  • Support inperson Masterclasses hosted at D&AD
  • Support and document inperson Shift London sessions hosted at D&AD and various agencies.
Research

  • Complete research tasks on competitors and university courses.
  • Research key dates across the academic year to help inform New Blood Awards timeline planning.
  • Complete any other research tasks required for the Foundation & Masterclass team, for example competitor research.
General

  • This role will also support the office manager, and will be required to cover reception during the office manager's absence.
  • Any other duties deemed appropriate by the Foundation Manager or Senior Manager, including supporting any additional programmes.
Skills required for the job

Computer literate.

Good organisational skills.

Excellent customer service skills.

Excellent written and verbal communication skills.

Ability to work on own initiative and as part of a team.

Ability to work under pressure and to tight deadlines.

Attention to detail.

Knowledge of the design and advertising industry (desirable but not essential).

**In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligibl
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