Shacks Team Member - Poole, United Kingdom - Branksome
Description
Rockwater Branksome is Dorset's most premier beachfront destination venue situated right on Branksome beach. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.
Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a a luxurious small-plate sharing concept from midday until late.
The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move.
Whether it's a romantic dinner, a lively celebration, or a quick snack. Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life.Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.
A Rockwater Shacks Team Member is a proactive, cheerful team player, with a passion for the hospitality industry.You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.
- Maintain complete knowledge of the shacks menu and what is on offer.
- Ensure the take away hot and cold drinks, cocktails, and wine are presented according to Rockwater standards.
- Being aware of and following the correct allergy procedure at all times.
- Maintain relevant shack stock levels at all times.
- Ensure all shack equipment is properly maintained and in good working order.
- Minimise wastage at all times and record appropriately.
- Maintain a thorough understanding of current licensing laws and ensure these are adhered to.
- Use the POS system correctly to place orders and take payment ensuring all checks are correct and all items are charged at the correct price.
- To have a thorough understanding of the F&B systems operating within Rockwater.
- Adhere to opening and closing checklists.
- To deliver the "Rockwater Experience" to all guests by following our Waves of Service standards.
- Compliance with legal requirements under the Health & Safety Act 1974 and food hygiene.
- Maximising sales opportunities throughout Rockwater by upselling to guests where appropriate.
- At least 1 years customer facing experience
- Benefits and Rewards
- Wagestream
- Access your pay early
- Employee referral scheme
- Health assured
- Employee assistance programme
- 25% off your food bill up to 4 people
- Free staff meals on shift
- Free uniform
Joining us isn't just about a job; it's about becoming part of a dynamic team that's all about creating unforgettable memories.
INDFOH
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