Invoice Administrator - South Shields, United Kingdom - All Temps Recruitment Ltd

All Temps Recruitment Ltd

Verified Company

South Shields, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

We are looking for an experienced Invoice administrator to work in a busy local office in South Shields

The role

Develop and maintain relationships with business and trade customers.
Liaise with trade customers, processing all account documentation to ensure customer satisfaction and retention.
Ensure Duty of Care paperwork is produced for all customers in order to meet legal requirements.
Assist the Senior Credit Controller with invoicing and credit control, producing invoices in a timely manner and ensuring controls are in place regarding payment.
Arrange adhoc collections and invoices for business customers, providing all associated paperwork.
Maintain the customer database and ensure it is accurate and up to date.
Manage and distribute Round Lists for the crews and ensure they are kept up to date with new customer information etc.
Setting up appointments with trade customers.
Triage customer feedbacks for both the commercial and noncommercial side of the Service, providing solutions and escalating more complex feedbacks as appropriate.
Undertaking any support duties as necessary for Waste Services as a whole, including general administrative tasks such as filing, photocopying etc.

THE PERSON

Must be educated to 4 GCSEs grade A-C or equivalent
Must have invoicing experience
Relevant experience working in a trade waste accounts environment would be beneficial
Experience of maintaining excellent business customer relationships.
Experience of keeping and maintaining accurate records.
Significant experience of using Microsoft word and excel
Experience of working in an administrative environment.
Experience of delivering excellent customer service for both residents and business customers.

This role is ongoing with the scope of extension and a possible permanent job.

Salary:
From £11.39 per hour

Benefits: