Passenger Transport Assistant - Edinburgh, United Kingdom - Seven Sevens Cars Ltd
3 weeks ago
Description
Job descriptionDo you like being outdoors?
Are you enthusiastic about customer service?
Able to confidently chat to members of the public?
If this is you read on
Our role is based outdoors at Edinburgh Airport at the Taxi rank, We are looking for positive, enthusiastic and friendly people who enjoy helping customers and engaging with the public in the great Scottish outdoors, based at Edinburgh Airport.
This role would be ideal for someone with experience in sales as you will be engaging with customers looking for a taxi.
Your duties will include but are not limited to:
Engaging with customers in a positive and helpful manner at all times.
Completing Meet and Greets for passengers arriving at Edinburgh Airport.
Shift work starting 7am / 8am / 2pm / 6pm / 7pm
Answering questions from the general public in relation to booking and finding their taxi.
Directing and supporting customers to use our self booking system.
Booking journeys for customers who are unable to use the self booking system.
Directing customers to their waiting taxi.
Liaising with drivers on the rank waiting on passengers.
Liaising with our control team in regards to bookings and journeys.
Ensuring a calm and stress free experience for customers looking to book their taxi.
What you will get in return:
A friendly cheerful team and colleagues
The ability to work outdoors
Flexible shifts with options for shift swaps and covers with other staff
28 days annual leave per year (pro rata for part time)
Job Types:
Full-time, Part-time, Permanent
Part-time hours: 18-36 per week
Salary:
£10.00-£13.00 per hour
Benefits:
- Company events
- Onsite parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability
Application question(s):
- Do you understand this role is based outdoors ?
Experience:
- customer service: 1 year (required)
Work Location:
In person
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