Customer Service Advisor - Newcastle upon Tyne, United Kingdom - ALPHAATOMIC LTD

ALPHAATOMIC LTD

Verified Company

Newcastle upon Tyne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

As a Customer Service Advisor, you will be responsible for providing personalized support and guidance to our valued customers.

You will serve as a trusted advisor, assisting customers with inquiries, resolving issues, and ensuring a seamless experience from start to finish.

Duties:

Provide exceptional customer service and support to clients
Assist customers with inquiries, account issues, and product/service information
Collaborate with internal teams to resolve customer issues and ensure customer satisfaction
Maintain a high level of professionalism and empathy in all customer interactions
Listen actively to customer needs and concerns, demonstrating empathy and understanding in every interaction.

Skills:

Strong analytical and problemsolving skills to effectively address customer inquiries and issues
Excellent verbal and written communication skills to clearly and concisely communicate with customers
Ability to multitask and prioritize tasks in a fastpaced environment
Detailoriented with a focus on accuracy in data entry and documentation

Salary:
From £23,896.59 per year

Benefits: