People Service Adviser - Brighton, United Kingdom - Pensions Regulator

Pensions Regulator

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £30,761- dependent on skills and experience, plus excellent benefits package
Job grade:

Other
R&O 10
Contract type:
Permanent
Business area:
TPR
HR
People
Type of role:
Human Resources
Working pattern:
Flexible working
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Brighton, South East England, BN1 4DWAbout the job

Job summary:

About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings.

With a career at TPR, you'll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.

We're committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud) and Women's Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry.

We are at the start of that journey. Join us to find out what part you can play.

Job description:

Role

We're looking for a People Service Adviser to join our newly formed People team in providing a high-quality HR advisory and administration service throughout all stages of the employee life cycle.

The People Service Advisers work closely with our People Business Partners and Service team, ensuring consistent advice and support is delivered to the business which is aligned with our policies and procedures.

Responsibilities

You will:

Provide prompt and accurate responses to all internal and external customer queries ensuring customer service levels are maintained and solutions to issues are resolved appropriately
Provide a high quality and accurate HR second line support service, managing the process of the employee lifecycle, delivering through high quality process and advice, including (but not limited to) to recruitment, maternity, performance management, sickness and absence management
Support the People Business Partners and ER colleagues with informal employee relations cases escalating cases and issues where necessary
Ensure HR policy, process and practices are consistently delivered to the highest standards
Identify continuous and innovative improvement approaches to HR guidance, processes and support
Support and act as an escalation point for more junior members of the People Service team, such as People Service Administrators, Interns and Apprentices

Person specification:

Essential Criteria

CIPD qualified/part qualified or equivalent experience
Experience of providing high quality advice on HR policy and procedure
Experience of dealing sensitively and appropriately with confidential information within an HR environment
Experience of working with HR databases and systems

Person Specification

Excellent oral and written communication skills
The ability to strongly partner both internally and externally into relevant departments
Ability to manage competing priorities
Excellent attention to detail and accuracy

Benefits:

Salary and benefits
As well as a starting salary £30,761 we offer:

Civil Service Pension arrangements, which are recognised as some of the best in the pensions world

- discretionary bonus arrangements
- access to performance related pay progression

25 days annual leave provision

- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton.

Things you need to know

Selection process details:

How to apply
- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period

We are an inclusive employer and offer equal opportunities regardless of an individual's age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.

Applications will be considered on a part time and job share basis.

Please be aware, as we are transitioning into a hybrid working model, we are currently holding interviews through Microsoft Teams.

The Pensions Regulator is an arm's length government body and part of the public service.

Feedback will only be provided if you attend an interview or assess