Customer Relation Officer - Fareham, Hampshire, United Kingdom - SUEZ

Description

Do you have excellent customer service skills, coupled with a good level of administration experience?
Would you like to bring this to a couple with a vision for a society where there is no more waste?
When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet's natural capital for future generations. As a Customer Relations Officer, you will be supporting the Regional Customer Hub to provide excellent customer service to our current client base
This will involve on boarding new customers as well and being the first point of contact on the phone and via email, handling general requests, resolving queries and when required carrying out account review
Previous administration experience, with the ability to create and maintain positive customer levels whilst managing expectations
Resolving customer problems promptly, whilst proactively promoting customer loyalty through account reviews and retaining existing accounts
A true team player, with the ability to be flexible, support and collaborate with the team where necessary

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do.

With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work.