Customer Empowerment Assistant - London, United Kingdom - Wandle Housing Association Ltd

Wandle Housing Association Ltd
Wandle Housing Association Ltd
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

A day in the life:


You will:


  • Reflect the Wandle values and behaviours in everything you do to achieve the best outcomes for our customers and communities
  • Support the delivery of the Wandle's Corporate Strategy.
  • Carry out general administrative duties on behalf of the Customer Empowerment Officer and Lead, such as handling enquiries, minute taking, mail merges, filing and raising purchase orders
  • Provide administrative support for resident involvement and community investment activities and projects
  • Support the Customer Empowerment Offer, including providing advice and guidance, enabling residents to engage and participate through digital channels and monitoring and posting on Wandle's online forums.
  • Support customers with service queries, as their first point of contact

What you'll need to have:


  • Excellent verbal and written communication skills
  • Excellent organisational skills
  • Attention to detail
  • The ability to engage appropriately with people through online methods, for example social media, online forums, etc.
  • The ability to be flexible, adaptable and responsive to the varied needs of the role
Please refer to the full job description for further details.


Closing date: 12pm Friday 6 January 2023
**Interviews TBC
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