Radiology Administrator - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trust

Nottingham University Hospitals NHS Trust
Nottingham University Hospitals NHS Trust
Verified Company
Nottingham, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Band 2


Main area

  • Radiology Administrator
-
Grade

  • Band 2
-
Contract

  • Permanent
-
Hours

  • Full time
  • Part time
37.5 hours per week (Full Time)
-
Job ref

Site

  • Queen's Medical Centre
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Town

  • Nottingham
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Salary
- £20,270 - £21,318 £18,870-£19,918 per annum pro rata
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Salary period

  • Yearly
-
Closing

  • Today at 23:59Job overview


An excellent opportunity has arisen for a Radiology Administrator role to join our busy Administrative and Clerical team in the Radiology Department at NUH.

We will require an enthusiastic and conscientious team player with excellent communication skills who will need to be well motivated and reliable.

It will be essential that the post holder can demonstrate excellent communication skills and be an organised individual, as well as work on their own initiative.

You will also need to be able to demonstrate a clear understanding of confidentiality issues and respond to queries in a professional manner.

Good customer care is essential in this role.

You must be educated to GCSE level, with grade C or above in English and Maths. Computer skills are essential in this role and experience in using Microsoft Word and Outlook is necessary. Knowledge of our hospital computer systems such as Medway, DHR Unity and CRIS systems is desirable.

Main duties of the job

Taking telephone queries

Booking/Amending appointments

Reception duties

Booking transport

Liaising with colleagues and clinical staff to amend diaries

General Administration

Working for our organisation


As a large acute teaching hospital over two main sites, NUH has a range of fantastic opportunities for staff to develop their careers within the NHS.


The Ultrasound service is part of the Radiology Diagnostic Imaging pathway, which is one of the pathways that together make up the Clinical Support Division at NUH.

Detailed job description and main responsibilities


In addition to the brief list above you must familiarize yourself with the full job description and person specification attached to this advert prior to applying.

Person specification

Training & Qualifications

Essential criteria

  • GCSE English and Maths at Grade C or equivalent
  • Experience in Microsoft Office
Desirable criteria

  • Knowledge of hospital computer systems, i.e. Medway PAS, CRIS, NOTIS
Experience

Essential criteria

  • Experience of working in reception environment
  • Experience of customer services/dealing with the public
  • F2F or telephone
Desirable criteria

  • Previous Call Centre / Booking office experience
  • Previous experience of working in the NHS in a patient facing role
Communication and relationship

Essential criteria

  • Able to communicate effectively
  • Ability to demonstrate initiative
  • Able to work effectively as part of a team
  • Can work under pressure with mínimal supervision
Analytical and Judgement skill

Essential criteria

  • Ability to use own judgement and know when to refer issues on to appropriate members of staff
Desirable criteria

  • Ability to analyze a situation and propose improvements
Planning & organisation skills

Essential criteria

  • Good time management skills in a pressured environments
Physical skills

Essential criteria

  • Able to sit at a keyboard and computer screen for long periods of time
Other requirements

Essential criteria

  • Able to be flexible with hours
  • Able to work at either the City or QMC campus
  • Understanding of trust values and behaviours
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.


ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa's and driving license through a system called Trust ID.

NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment.

The system will run a check against the key security features within your documentation.

The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.


Consent:

  • Transfer of information: If I have previous NHS service
  • I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the
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