Customer Service Advisor - Manchester, United Kingdom - Rhodium Consulting Limited

Rhodium Consulting Limited

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor

Do you have experience in the electrical wholesales industry?
We are recruiting for a customer service advisor for our client in the Manchester area.

As a Customer Service Advisor you will:

Exceed customers' expectations and keep customer service standards maintained
Support all aspects of the customer journey from product queries, advice and aftersales care
Take ownership of any general issues, finding suitable solutions for customers
Providing prompt, efficient and consistent information and communication
Build a strong relationship with the team and customers.
Great spoken and written communication skills
The ability to build a rapport with people quickly and effectively
A professional and proactive attitude with exceptional attention to detail.
Excellent organisational skills and a passion for providing outstanding customer service
The ability to problem solve quickly and take ownership comfortably
Confident, resilient and assertive decisionmaking skills
Great MS Office skills
Customer Service experience
Experience in an electrical wholesale business is essential

Hours of work Monday - Friday 8am - 5pm

Salary depending on experience £24-28k plus bonus

This is a great opportunity to join a growing business.

If you feel that you have the right skills for this opportunity, please send your CV ASAP.

INDJP1

Job Types:
Full-time, Permanent

Salary:
£24,000.00-£28,000.00 per year

Benefits: