Customer Service Representative - Belfast, United Kingdom - Tout's Company

Tout's Company
Tout's Company
Verified Company
Belfast, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Note:
This role is for our Belfast role.


Looking for a highly motivated and sales-minded Customer Service Rep to help us grow revenue across our existing customer base.


The CSR position will be responsible for closely collaborating cross-functionally to identify and qualify customers who we can upsell our robust product portfolio.


Responsibilities:


  • Become an expert in our product portfolio.
  • Partner closely with the Support Team to develop profiles of current customers and their specific business model, challenges and opportunities.
  • Ensure a thorough and complete understanding of current usage of our tools and present complementary products to create deeper adoption.
  • Articulate the value proposition of our platform to existing customers and educate them on how we can help solve their business challenges and create growth.
  • Leverage lead generation tools to proactively create lists of target prospect accounts.

Job Types:
Full-time, Part-time

Part-time hours: 20 per week


Salary:
£20,886.83-£24,091.04 per year


Benefits:


  • Employee mentoring programme
  • Flexitime
  • Sick pay

Flexible Language Requirement:

  • English not required

Schedule:

  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Belfast, BT1 4PB: reliably commute or plan to relocate before starting work (required)

Education:


  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

- sales: 1 year (preferred)

  • Communication skills: 1 year (preferred)

Work authorisation:

  • United Kingdom (preferred)

Work Location:
In person
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