Head of Product - Manchester, United Kingdom - Destination Sport

Tom O´Connor

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Tom O´Connor

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Description

Head of Product

Destination Sport Experiences

This is a hybrid role based in our Manchester office with flexibility for homeworking, so you must live within a commutable distance.

This is a varied, hands on role and on a typical day you will:

  • Provide leadership to the Product Team of 4 to 6 Product Managers and contractors who look after our Sportive Breaks Cycling brand and our Marathon Tours and Travel Running brand.
  • Be part of the UK management team together with the head of sales, head of marketing, head of systems and head of operations.
  • Lead on website content creation and make contributions to written content in the form of web content writing, blog post creation and itinerary writing.
  • Carry out staff management tasks including staff reviews & objective setting, holiday request management, expenses approval & regular one to ones with all reports.
  • Improve current processes where necessary regarding systems and shared resources such as contracting, health and safety, website content and costings.
  • Oversee the purchasing function to provide the best deal for our customers.
  • Form strong relationships with local operators, hoteliers, coach companies and all other suppliers.
  • Assist the marketing department to create and source content for all campaigns.
  • Work with internal & external staff & suppliers to highest standard of quality, sustainability & safety
  • Perform market research & analysis.
  • Attend events meet with customers & suppliers in the field. Review & implement change if necessary.

Key skills

  • A working knowledge of travel, and experience working in sports travel
  • Product experience specifically in planning cycling, running & triathlon tours and events
  • Excellent planning and event management skills
  • You will be a selfstarter with the ability to manage the logistics of an event
  • Customer focused and excellent relationship building skills
  • Strong negotiation skills
  • Competent use of Microsoft Office
  • Excellent written skills and communication
  • Management experience with running a team
  • Excellent verbal & written communication

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