Portfolio Facilities Manager - London, United Kingdom - RM Group Holdings Limited

Tom O´Connor

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Tom O´Connor

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Description

Basic negotiable circa 50K plus bonus and extensive benefits.


Be the first point of contact for Building Managers in terms of dealing and resolving all building, building services and other FM related issues.


  • Develop and foster constructive and cooperative relationships with Building Managers through regular and clear communication.
  • To ensure consistent service is aligned to Customer needs and the terms of their lease.
  • Supporting the Building Manager in delivery of any necessary unit preparation works required.
  • Liaising with Building Managers and the Building and Development team regarding Licence to Alter works.


To maintain the properties to a high standard ensuring they are clean, safe, secure and compliant and attractive to our Customers.


  • Ensure that all planned and reactive works are undertaken in line with agreed specification, frequency, timeline and statutory requirement
  • Undertaking regular premises and works inspections identifying areas of concern / snagging items. Items to be recorded on Elogbooks software and arrangements made for works.
  • Build relationships with Service Providers to ensure that their delivery is in line with expected levels of service, cost and timeliness. Management in line with their SLAs to ensure levels of delivery are as required.
  • Coordination and delivery of minor decoration and fit out projects including unit preparation as well as liaison with Building and Development team regarding larger schemes.
  • Review of work related risk assessment and method statements, ensuring they meet the business need. Prior to works commencing, carrying out site inductions with Service Providers in relation to RAMS and undertake suitable levels of supervision and monitoringof work.
  • Identify areas for improvement and discuss with Building Manager and Head of Facilities, implement any changes that are approved.
  • Coordination of all fire related regulations and audits are undertaken (weekly fire tests, drills, maintenance visits).
  • Management of sustainability objectives (waste, water & energy) and achieve cost efficiencies
  • Directing, planning and ongoing management of essential central services such security, maintenance, cleaning, waste disposal and recycling.
  • Supervising grounds and general maintenance, including the line management of inhouse Caretakers for planned and routine tasks.
  • Risk management including Statutory compliance recording, risk assessments and ensuring that sites comply with all statutory requirements; all matters of concern should be escalated to the Group Risk Manager
Management of Elogbooks CAFM system to ensure site records are current

  • Ensure all site documents are maintained including Operation and Maintenance manuals, Health & Safety files, asset registers, PPM calendars, logbooks, firebox, drawings / schematics and certification.
  • Maintaining audit trail for all planned and reactive tasks.
  • Providing regular updates to Building Manager and Head of Facilities including provision of relevant management reports reporting on SLA performance etc.
  • Manage and maintain monthly utility meter readings.
Provide full support for the Building Manager and work together to ensure high standards of appearance and maintenance throughout the sites

  • Managing planned and reactive tasks for the inhouse FM operators ensuring high levels of service and teamwork.
  • Setting of objectives and performance management of the inhouse FM operators and arrange training as identified/required.
  • Deputise in the absence of the Building Manager.
Manage expenditure and procurement for all facilities and building management related costs across the sites.

  • Ensure that the site is managed within budget, raise necessary purchase orders, approve invoices and follow the correct procedures within agreed authorisation levels and liaison with the Building Manager.
  • Management of purchase orders and approval of FM related invoices in timely manner, ensuring payment within business Terms and Conditions.
  • Identify and achieve cost savings where possible
  • Provide information for the operating budget and budgetary systems for all FM related costs at sites.

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