Business Support Coordinator - Newcastle upon Tyne, United Kingdom - Valuation Office Agency

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £26,018
Job grade:


  • Executive Officer
    Contract type:
  • Permanent
    Business area:
  • VOA
  • Business Functions
  • Property Professional Services
    Type of role:
  • Administration / Corporate Support
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 1Contents
Location

About the job


Benefits:

Things you need to know

Location

  • Bristol, Durham, Leeds, Manchester, NewcastleuponTyneAbout the job

Job summary:


At the heart of the agency, we are committed to providing our people with a work environment which is accommodating and accessible to all.

We value diversity and inclusion and prioritise equality in everything we do.


Our people are encouraged to bring their whole selves to work within a culture that values different perspectives to help tackle complex problems, promote innovation, and deliver stronger decision making, in a safe and supportive environment.

Applicants are welcomed from a diverse range of backgrounds to join our organisation as this enables us to be representative of the communities that we serve.


We're looking for talented people who are eager to contribute to vital public services and assist us to deliver taxation and benefits support to the government and local authorities.

Your skills and experience will enable us to provide an efficient, effective service right at the heart of the public interest.


Job description:


We are looking for a proactive and forward-thinking individual to support our Chief Valuer Group (CVG), it is one of the largest business units at the VOA which means there are an abundance of opportunities for learning, development and promotion.

The role is fast paced and multi-faceted giving you exposure to a wide variety of work, stakeholders and projects. You'll have the autonomy to manage your time, workload and make decisions as well as driving improvement.

Your ideas and recommendations for more efficient and effective ways of working will be encouraged enabling you to make a real impact to the team and the business.


You will be part of the CVG Business Operations team providing business administration support to a variety of teams across Chief Valuer Group.


Key areas of responsibility:

  • Processing and managing procurement activity, including purchasing equipment using our internal MyBuy system.
  • Leading on assurance work to ensure all staff and Line Managers in particular, are adhering to key policies and guidelines.
  • Reviewing and preparing Management Information and Performance data.
  • Responding to queries and requests sent to the team's central mailbox.
  • Drafting and issuing written instructions and communications to colleagues across CVG.

Person specification:


The role requires someone who is self-motivated, can communicate well with a range of people, pay attention to detail and have a high level of organisational skills.


Essential Requirements

  • Ability to work in a busy team environment and have the flexibility to switch, at short notice, between various tasks.
  • Ability to build and maintain effective working relationships with stakeholders at all levels.
  • Ability to communicate effectively both orally and in writing.
  • Sound analytical skills and good judgement to inform decisions or when providing opinions or advice to others.
  • Experience using Microsoft Excel.

Behaviours:

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together
  • Delivering at Pace

Benefits:

The VOA operates a Flexible Working policy, allowing you to balance your work and personal commitments.

The VOA also operates Hybrid Working - your role will be a combination of office and home working.


We offer a generous leave allowance that starts at 25 days and goes up to 30 days after 5 years' service.

- _ Pay_
  • In the last few years, we have increased both the minimum and maximum pay points for everyone in the VOA.

- _ Pension_
  • We make contributions to our colleagues' Alpha pension equal to at least 26% of their salary. Please click on this link for further information Civil Service Pension
- _ Family friendly policies_
  • Our maternity, adoption or shared parental leave encompasses 26 weeks with full pay followed by 13 weeks statutory pay and a further 13 weeks unpaid at your discretion. We also offer paternity leave of 4 weeks at full pay.
- _ Personal support _
  • We offer extensive special leave to help balance your life and work commitments, a variety of nonfinancial rewards (including a Cycle to Work scheme of up to £4000) and we work with professional providers to provide occupational health and full mental and physical wellbeing services.
- _ Coaching and development - _We are committed to continuous professional and personal development. You will be supported by colleagues with a wealth of knowledge and experi

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