Volunteer and Information Co-ordinator - Aberdeen, United Kingdom - Charlie House

Charlie House

Verified Company

Aberdeen, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity within our team, we are looking for an enthusiastic and organised Volunteer and Information Co-ordinator, reporting to the Children and Family Support Manager.

This post is a key role to assist in our busy Services Team, responsible for ensuring that our wonderful volunteers are appropriately trained, supported and motivated.

In this role you will work alongside the Services and Fundraising teams to identify volunteering opportunities with the aim of increasing the organisations capacity to support babies, children and young people with life-limiting and life-threatening conditions, and their families in North-East Scotland.

This will enable us to support the expansion and enhancement of our existing services, through increased efficiencies, but also support our long-term goal of providing a specialist support centre in Aberdeen.

Role purpose
To develop volunteer projects to support and enhance the work of Charlie House.

Ensuring volunteers are appropriately trained, supported and motivated is key to this role, as is a commitment to the values and goals of the organisation.

Responsibilities

Create a volunteer recruitment strategy, induction and training package
Carry out volunteer recruitment campaigns and interview subsequent applicants
Deliver relevant training for volunteers and administer PVG checks
Create appropriate volunteering opportunities and role descriptions based on the needs of the organisation
Carry out regular support and supervision of volunteers
Monitor and evaluate volunteering activity and make improvements where necessary
Recognise volunteering achievements by nominating volunteers for awards, gain accreditation and organise celebration events
Review and update relevant policies and procedures, including risk assessments
Keep up to date with legislation and policy related to volunteering and make any changes necessary
Carry out presentations and talks to raise awareness of Charlie House
Work with multiple agencies across different sectors to establish good working relationships
Work alongside the fundraising and services teams to understand how they work and identify their volunteering needs
Work alongside the Marketing and Communications team to promote volunteering through publicity strategies and campaigns
Manage budgets and resources, including the recording and reimbursement of expenses
Maintain information and undertake any other administrative duties.
Provide accurate and timely information for the Board and Funder reports
Undertake training and other activities to support professional development
Attend and contribute to regular team meetings

Essential skills

Significant experience in a similar role
Experience of influencing and motivating people
Experience of monitoring, reporting against plans and budgets
Experience within the voluntary and/or public sector.
Excellent verbal and written communication skills
Ability to adapt communication style for different audiences and stakeholders
Ability to respond quickly and efficiently to changing circumstances
Good CRM skills

Desirable skills & abilities

Excellent collaborative and team working skills
Organisation and problemsolving skills
Ability to maintain confidentiality and manage sensitive information
A good understanding of the challenges faced by the families supported by Charlie House
Take an empathic approach and have a commitment to making a positive difference to the lives of service users
Experience and knowledge of safeguarding practices and procedures
The ability to work independently and to deliver on targets
Competent computer skills to record and maintain accurate data
Experience of volunteering

Qualifications