Community Midwifery Liaison Clerk - Brighton, United Kingdom - 279 University Hospitals Sussex NHS Foundation Trust

279 University Hospitals Sussex NHS Foundation Trust
279 University Hospitals Sussex NHS Foundation Trust
Verified Company
Brighton, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

The post holder will be responsible for providing an efficient clerical administrative support service to Community midwives between hospital wards/departments,managers, clients/patients, and other hospitals.

The post holder will be required to work as part of a team with clinical staff to deliver the highest standards of administrative support possible for all patients and staff.

The post holder will be expected to cover at other trust sites.


Please note:
This post will initially be based in the Hollingdean Children's Centre, Brentwood Road, Brighton, BN1 7DY

  • Post holder is the liaison between hospital and Community midwifery service. This involves communicating with community midwives, GPs, patients/clients, health visitors, social workers and other hospitals.
  • Liaise with the labour ward regarding overnight messages ensuring transfer to the appropriate midwifery team.
  • Distribute postnatal visits to each team of midwives and ensure that antenatal community clinics are covered in the event of sickness.
  • Maintain up to date records of postnatal visits and antenatal clinics held.
  • Support the Community Midwifery Leads in the booking of bank midwives to ensure continuity of service.
  • Support the Community Midwifery Leads in maintaining staff rotas ensuring adequate staffing levels.
  • Post holder is responsible for ordering stationary and equipment, pharmaceutical sundries and forms for midwives.
  • Post holder is responsible for providing booking notes for the midwives, including photocopying of additional forms, collating blood forms and leaflets.
  • Post holder is responsible for the filing of postnatal notes in the main maternity notes, liaising with the Maternity Admin team as appropriate.
Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we're proud to be at the heart of the NHS.

As one of the UK's largest acute Trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.


Improving lives:

We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First.

Our mission is summed up by our 'where better never stops' motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex.

We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs.

This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.


Build a career with us:

As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be.

From the moment you start with us and throughout your career we will help you to grow and develop.

We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Communication

  • The post holder is point of contact for all community midwives to relay appropriate information regarding a client's scheduled visit. Accurate message taking and recording of this information is necessary.
  • Good communication and interpersonal skills to interact with tact and diplomacy with patients and staff at all levels and incorporating the trusts values and behaviours;
  • Ability to provide and receive information which may be complex, sensitive or contentious in nature;
  • Ability to engage in collaborative problem solving with coworkers and staff. Must have the ability to function as a "team player", being considerate and flexible, taking the needs of your peers into consideration;
  • Ability to exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful hospital environment exists at all times;
  • Ability to maintain composure, efficiency and a positive, customerservice orientated manner during periods of peak workload, with frequent interruptions, under tight deadlines, and when interacting with patients who are ill, angry or emotionally distressed;
  • Good written and oral communication skills to clearly and concisely provide information, explanations, and instructions to, and elicit information from others with varying levels of ability to understand;
  • Use terminology and phrasing which is responsive to and appropriate for patient's age, language skills and emotional state;
  • Maintain uptodate knowledge and skill levels in area of expertise to ensure provision of the highest quality patient care services.
IT/Data Input

  • Establish working knowledge of procedures and practises, some of which are nonroutine, including medical records systems
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