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    Support Secretary - Birmingham, United Kingdom - Birmingham Women's and Children's NHS Foundation Trust

    Birmingham Women's and Children's NHS Foundation Trust
    Birmingham Women's and Children's NHS Foundation Trust Birmingham, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    This role will be based within the secretarial team. In this role you will be in constant contact with Medical Secretaries, Consultants, Nurses and Shared Care services and other Multidisciplinary teams. You will be first point of contact between patients and the consultant. You will be based at Birmingham Children's Hospital.

    Main duties of the job

    1. The Team are organised effectively and efficiently so that they are able to operate all of their clinical and non-clinical commitments.

    2. Patient episodes are organised effectively and efficiently so that the patients are seen without clinical risk and within NHS guidelines and standards.

    3. The Trust is able to accurately review and report compliance with relevant NHS guidelines and standards with regard to waiting times and patient activity.

    4. Actions resulting from each patient episode are planned and followed up within agreed timescales.

    5. Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits.

    6. Quality checking of letters/reports/discharge summaries from audio dictation as requested by the Consultant and his/her team or Operational Support Manager.

    7. Understanding and knowledge of medical To manage and monitor the urgent Orthoptic and Optometry waiting list and book within key time frames.

    9. Any other duties as designated by the Operational Support Manager to ensure the smooth running of the medical secretarial service.

    About us

    Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

    Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

    Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

    Forward Thinking Birmingham (FTB) Mental Health Services are a unique, innovative community and inpatient mental health partnership. Alongside partners FTB offers care pathways of mental health assessment and treatment for young people aged 0-25 years old.

    Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

    Job description

    Job responsibilities

    Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

    When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

    Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

    Person Specification

    Knowledge

    Essential

  • Good standard of secondary education including GCE/GCSE English or equivalent
  • Knowledge of Microsoft packages including word, excel, PowerPoint and outlook
  • Experience of using hospital-based IT systems and electronic patient records
  • Able to prioritise workload
  • Able to use initiative
  • Excellent communication skills - written and verbal
  • Good team player
  • Good organisational and planning skills

    • Desirable

  • RSA III Typing/equivalent or equivalent experience.
  • AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology.
  • Admin and /or secretarial experience
  • Audio Typing
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