Out of Hours Business Travel Consultant - London, United Kingdom - C&M Executive Recruitment

Tom O´Connor

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Tom O´Connor

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Description

Out of hours business travel consultant:

  • Required for this expanding global TMC. They are looking for an experienced Out of hours consultant with sabre knowledge and will pay up to £38,000 plus benefits.

Out of hours business travel consultants duties

  • Be a true Travel Advisor and uphold the "WOW" factor in client customer service
  • Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances
  • Complete travel reservations from their initial request to completion
  • Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveller experience in each situation
  • Remain current on value we provide to each customer
  • Be responsive to client's needs and issue resolution with excellent communication and follow up
  • Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
  • Interact with VIP administrators and/or clients to solicit travel preferences and initial profile information

Out of hours business travel consultants skills required

  • Experience arranging international travel for multiple high level executive and corporate clients
  • Capability to setup PNR's, ticketing and exchanging tickets is preferred
  • 5 years GDS experience (Sabre required)
  • Proficient with Microsoft Office, specifically Outlook and Word
  • Strong attention to detail
  • Ability to work well under pressure
  • Strong sense of urgency as well as flexibility to change as needed
  • Familiarity with visa and passport requirements to provide effective advice
  • Provide?Best in Class Customer Service?that exceeds our client's expectations
Additional information

  • Working evenings, nights during the week and days and night over the weekends

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