Out of Hours Business Travel Consultant - London, United Kingdom - C&M Executive Recruitment
Description
Out of hours business travel consultant:
- Required for this expanding global TMC. They are looking for an experienced Out of hours consultant with sabre knowledge and will pay up to £38,000 plus benefits.
Out of hours business travel consultants duties
- Be a true Travel Advisor and uphold the "WOW" factor in client customer service
- Listen and guide the conversation to solve problems in a timely manner with all types of customers in all circumstances
- Complete travel reservations from their initial request to completion
- Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveller experience in each situation
- Remain current on value we provide to each customer
- Be responsive to client's needs and issue resolution with excellent communication and follow up
- Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
- Interact with VIP administrators and/or clients to solicit travel preferences and initial profile information
Out of hours business travel consultants skills required
- Experience arranging international travel for multiple high level executive and corporate clients
- Capability to setup PNR's, ticketing and exchanging tickets is preferred
- 5 years GDS experience (Sabre required)
- Proficient with Microsoft Office, specifically Outlook and Word
- Strong attention to detail
- Ability to work well under pressure
- Strong sense of urgency as well as flexibility to change as needed
- Familiarity with visa and passport requirements to provide effective advice
- Provide?Best in Class Customer Service?that exceeds our client's expectations
- Working evenings, nights during the week and days and night over the weekends
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