Service Administrator - Birkenhead, United Kingdom - Brooktherm Refrigeration Ltd
3 weeks ago
Description
Duties and Responsibilities:
The objective of the A/C Service Administrator is to fully support the Air Conditioning Department by managing all aspects of Service administration.
- Administration of AC engineers work sheets and allocation of associated work hours to time sheets.
- Administration of all AC engineers work expenses and allocation to time sheets. (hotels, toll payments, receipts etc.)
- Administration of F-Gas logs and reports to be sent to clients.
- Administration of AC engineers work sheets onto CRM (in house system) allocating hours etc.
- Processing purchase invoices on CRM system.
- Preparing AC jobs ready for invoices to be raised or order numbers to be requested.
- Raising of AC sales invoices/credits (Job Sheets and Quotes) on CRM.
- Administration of client specific SLA's and reports.
- Assist with Service Coordinator (A/C) duties during sickness and holiday periods.
- Support Service Manager and Supervisors in general service office duties.
- Communicate and liaise verbally and in writing between customers/suppliers/visitors and enquirers, and interpret and respond clearly and effectively to spoken requests over the phone or in person.
- Establish and maintain effective working relationships with coworkers and supervisors.
- Maintain regular, consistent and professional attendance, punctuality and personal appearance.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Maintain a good level of tidiness/cleanliness within you particular working environment.
Job Types:
Permanent, Full-time
Salary:
£21,000.00-£23,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Schedule:
- Monday to Friday
Experience:
- Administrative experience: 2 years (preferred)
Work Location:
In person
Reference ID:
Service Administrator (Air Conditioning)
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