Freight Forwarder - Great Blakenham, United Kingdom - Reed Procurement & Supply Chain

Reed Procurement & Supply Chain

Verified Company

Great Blakenham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Import Sea-freight Operations-Freight Forwarding (Hybrid Working)

Key duties and responsibilities:

Controlling clients' import seafreight shipments from origin to destination (FCL's and LCL's)
Liaising with clients, overseas partners, and suppliers to arrange quick dispatch of cargo
Effectively using the CargoWise system to create and manage shipments within agreed upon KPI's
Maintaining data quality in CargoWise with a focus on providing clients with accurate date within our innovative visibility platform
Ensuring all documents and customs clearance information are received and updated in a timely manner
Arranging import customs clearance
Proactively planning and arranging deliveries as per client requirements
Problem solving and escalating any issues with arrival of goods which may lead to issues with customer deliveries.
Ensuring clients are served in line with their Standard Operating Procedures (SOP)
Dealing with client invoicing/job in a timely and accurate manner
Building relationship with customers in order to add value to the clients and maximise business opportunities

Experience & Qualities Required:

2 years previous import sea freight experience within a freight forwarding company is
essential:
Excellent interpersonal and communications with the ability to deliver best in class customer service.
Quick learner with the ability to prioritise workload, meet tight deadlines and maintain focus
Excellent problemsolving skills with the ability to successfully manage and find solutions for complex and unexpected situations
Knowledge of customs procedures and customs tariff would be an advantage

What's on Offer:

Work for the industry's Employer of the Year
Competitive remuneration package.
Innovative and agile working environment where opinions and fresh ideas are valued and encouraged.
Award Winning staff development program offering genuine career development opportunities.
Staff Loyalty schemes (Health Care Plan, Enhanced holiday scheme, Cycle to work scheme, Weekly yoga, Mentoring scheme, Going the extra miles award, Gym Discounts, Experience days discounts etc)
You'll work with an internationally diverse, sociable, dynamic team with a clear vision and strategy.
Hybrid working model with flexibility to work from home