Community Connector - Cardiff, United Kingdom - Cardiff and Vale University Health Board

Tom O´Connor

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Tom O´Connor

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Are you driven to improve the care and experience of children, young people and families who access services? Are you looking for an opportunity to play a pivotal role in supporting families to get the right help at the right time?


If so, we are an innovative and supportive service, implementing a new and exciting vision for children and young people's Neurodevelopment services in Cardiff and the Vale of Glamorgan.


In 2023 we will be developing our Single Point of Access and triage process for our Neurodevelopment service creating a seamless route for families to get the right support they need.

These Community Connector roles will sit within our Single Point of Access and work alongside and in partnership with families to ensure they are able to access the most appropriate support for their child's needs, helping navigate and access services across a range of statutory agencies and third sector partners.

You will work with the service to promote and evaluate these new roles.


You should have experience of engaging with and empowering people, including children and young people, who are facing complex social and emotional challenges.

You will be able to build trusting relationships with families and connect them to appropriate services that will best support them and their children's needs.

You will be confident in building and maintaining relationships with people working across the third sector and public sector.

This post is fixed term until 31st March 2024 to meet the needs of the service.

  • Work directly in partnership with families to identify services and resources that would be helpful in supporting their child's needs
  • Develop an understanding of service offers across statutory and third sector agencies and how these may meet the needs of children
  • Be able to build trusting relationships and networks with third sector and public sector agencies
  • Actively contribute to the development of the service, support the ongoing audit and evaluation of the pilot
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.


Cardiff and Vale University Health Boardis one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services.

Working across 6 hospital sites, we have a diverse range of career opportunities to offer.

Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.


Our mission is "Caring for People, Keeping People Well", and our vision is that every person's chance of leading a healthy life should be equal.

As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing.

We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research.

Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.


Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.

Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline.

Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

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