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Customer Administrator - Haydock, United Kingdom - Affinity Search

Affinity Search

Verified Company

Haydock, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Administrator

Haydock

£19,500 - £21,500

Monday - Friday

Our client is a successful and growing Financial Services company, committed to providing exceptional service to their valued investors and financial advisers.

They are currently seeking a dedicated and enthusiastic individual to join our team as a Customer Administrator. This is a fantastic opportunity to work alongside their experienced Team Leader and contribute to our continued success.

Responsibilities of a Customer Administrator:

Assist the Team Leader in daytoday administrative tasks to ensure smooth operations within the Customer Services team.
Collaborate with the team to maintain accurate records and update our back office systems with precision and attention to detail.
Contribute to the preparation and distribution of regular communications, including reports and updates, to keep our stakeholders informed.
Deliver outstanding customer service, building positive relationships with investors and financial advisers and addressing their needs effectively.
Work closely with the Team Leader and fellow team members to resolve customer issues or concerns in a timely manner.
Support the overall goals and objectives of the Customer Services team, actively participating in its success and continuous improvement.

The successful Customer Administrator will have:

Excellent written and verbal communication skills, enabling effective interaction with clients and colleagues.
Proficiency in Microsoft Office Suite (Excel, Word, and Outlook) to assist with data management and correspondence.
Strong attention to detail and the ability to work accurately and efficiently, even in a fastpaced environment.
Wellorganised with excellent prioritisation skills, ensuring tasks are completed in a timely manner.
Enthusiasm, a positive attitude, and a genuine desire to contribute to the growth and success of the team and the company.
While specific financial services experience is not required, any relevant experience or knowledge would be advantageous.

Salary:
£19,500.00-£21,500.00 per year

Schedule: