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Senior Global Operations Officer - London, United Kingdom - Better Cotton

Better Cotton

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior Global Operations

Officer

Starting Date:
As soon as possible

Contract type:
Full time, permanent

Salary:
£33,700

Location:
London, United Kingdom

Application closing date:
Midnight 11th May 2023 GMT

Background
Better Cotton is the world's largest cotton sustainability programme

Our mission:
to help cotton
communities survive and thrive, while protecting and restoring the environment. In challenging
times, we are meeting the challenge head on. Through our network of field-level partners we have
trained over 2.5 million farmers - from the smallest to the largest - in 23 countries in more
sustainable farming practices. A quarter of the world's cotton is now grown under the Better Cotton
Standard. We have united the industry's stakeholders behind our efforts, from ginners and spinners
to brand owners, civil society organisations and governments. Everyone who cares about cotton and
its sustainable future can now be part of something better.

About this role
Better Cotton is seeking a Senior Global Operations Officer to join the Operations function and
Procurement workstream. We are looking for an enthusiastic and energetic individual who is eager
to make a difference.
At Better Cotton, Global Operations runs a lot of cross-functional processes, policies and projects,
which means you will work and keep in touch with colleagues from a broad range of teams and
locations. This also means that you will have to demonstrate excellent communication, prioritisation
and time management skills in order to balance your work on the workstreams we manage.

Under the line management of the Global Operations Manager (based in Geneva), you will provide
support to local Operations representative in China, India, Pakistan and other locations. You will
guide staff when we introduce new systems and processes. You will play a key role in supporting the
daily internal operations of the organisation.

This will be a position that you can truly make your own, with options for research and the ability to
support on their interest areas, including working with our CRM system, collaborating with our
partner travel services provider and working on the introduction of a contract management
software.

This challenging role offers excellent opportunities for personal and professional development,
together with a competitive benefits package.

1 Senior Global Operations Officer - April 202

Some of your responsibilities

Operations & continuous improvement

Monitor and address internal support requests (procurement, travel, insurance, etc.)
Act as the main point of contact for queries related to esigning and business travel: gather

queries to feedback to our suppliers, troubleshoot basic issues

Liaise with IT to ensure all staff are adequately set up on the esigning and business travel

systems

Assist with the development and implementation of processes and policies in collaboration

with the HR and IT teams; proactively identify areas for improvement as required

Support the periodical review the cost effectiveness, quality and sustainability of suppliers

for the Finance & Operations team

Staff support and training:

Support the management of the internal Global Operations Microsoft Teams channels to

keep staff informed about upcoming and existing policies and processes

Design training materials (written materials and videos) to guide staff through processes &

policies (mainly procurement & travel)

Offer oneonone training to staff, as required

Procurement improvements:

Support the development of a roadmap for the automation of our procurement process

workflow

Liaise with the Finance and IT teams, as well as relevant staff members to include their

requirements into the procurement improvements roadmap

Coordinate the expansion of our supplier database more comprehensive and fit for purpose,

liaising with relevant staff members to understand the needs of the organisation

Support the implementation of the roadmap including (i) procurement workflow, supplier &

contract databases; (ii) contract management solution.

Profile

Skills, Knowledge and Experience

_Essential _

Proficient English (written and verbal): Better Cotton's language of operation is English
At least 3 years' experience in operations, procurement or change management
Demonstrable project management experience, working crossfunctionally
Demonstrable experience of designing and administering internal training

2 Senior Global Operations Officer