Disrepair Officer - London, United Kingdom - MMP Consultancy
Description
Disrepair Officer required to join a Local Authority based in London.
We are seeking experienced officers to assist in minimising the risk of disrepair, to ensure any complaints, or threats of litigation for disrepair are resolved without legal action being undertaken again the business and administer the disrepair litigation case on behalf of the council.
Responsibilities:
- Minimise the risk, incidence, and cost of Disrepair to the Council by ensuring all threats are resolved without litigation, and any cases received are dealt with speedily and effectively.
- Monitor progress on cases, both time and costs to ensure that the budget holder has accurate and up to date information on the potential liabilities for the area; to make recommendations to the budget holder regarding settlement of cases based on that information.
- Ensure that the Repairs Team Manager is provided with regular updates on all cases identified as high risk (in addition to 121's and performance reviews).
- Ensure that any cases that can be settled speedily are and that any cases that go to court are with the express agreement of legal services
- Work with the surveyors (both internal and external) to ensure all appropriate works are ordered promptly in line with the Council's procurement policy (including the use of a waiver report as appropriate) and to ensure works are carried out as specified to the appropriate timescale to the required standard.
- Represent the Council, as required, in court proceedings.
- Advise on responses for Stage 2 and Ombudsman repairs complaints (and any other repairs complaints where there is a threat of litigation)
- Educated to degree level or equivalent demonstrable experience
- Clear knowledge of current issues affecting ALMOs, local authorities and social housing.
- Good understanding of housing or building legislation and best practice
- Experience of responding to complex complaints correspondence and drafting reports
- Experience of managing contractors/ consultants
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