No more applications are being accepted for this job
- Leadership – inspirationally lead the Retail & Merchandise team and foster a culture of high-performance and continuous improvement, and drive team engagement. Ensure the performance of the team is managed effectively and follow HR processes as required. Set departmental goals with action plans and ensure the team meet these.
- Client Acquisition – work with the Business Development team to acquire new clients through effective, creative proposals and inspiring pitches. Lead the Retail & Merchandise team to ensure our new business proposals include innovative and cost-effective products and services, and we lead the way vs our competitors.
- Client Relationships – build and maintain strong working relationships with our clients, and act as a point of contact for any escalations as required.
- P&L Management – fully accountable for all aspects of the department P&L. Set budgets with the EVP, VP and Director of Finance, and manage closely to ensure all aspects of the department stay on budget, taking pre-emptive corrective action to fill any gaps as required.
- Department Operations – this role will be fully accountable for the end-to-end movement of goods from concept creation to production to delivery or installation, working with our manufacturers and suppliers to ensure our high service levels are met, and optimizing our supply chain accordingly. Review processes regularly, identifying opportunities for improvement, and actioning accordingly.
- Innovation – lead and manage the team to ensure we are always at the forefront of retail innovation (in-store fitouts, experiences and products). Research market trends and attend trade shows as required.
- Excellent communication skills at all levels
- Excellent negotiation skills and commercial acumen
- Good understanding of Microsoft Office, particularly Excel
- Excellent project management skills or a project management qualification
- Excellent numerical skills are essential
- A transformational leader who can drive high performance and team engagement
- A "can do" attitude is a must, as is a tenacious approach to problem solving
- A committed attitude to our business, with strong knowledge of our values and client base
- Able to keep a cool head under pressure and make decisions in a logical and unemotional way
- Goal orientated with a passion for results and continuous improvement
- Experience of product development, buying or sourcing is highly desirable
- We are looking for someone with significant retail industry experience
- Experience of team management is essential
- Client-facing (B2B) experience is essential
- Sales or business development experience is highly desirable
- Experience of global supply chain/logistics is highly desirable
- Experience of HR processes would be advantageous
- Experience of the leisure/tourism industry would be advantageous
- Competitive Salary
- Company Pension
- 25 days paid holiday excluding Bank Holidays
- Paid parental leave
- Computer (Mac/Windows)
- Flexible working (office/remote)
- Employee Assistance and Wellbeing Program
- Childcare support
- Employor sponsored vision program
Director, Retail - Milton Keynes, Buckinghamshire, United Kingdom - RWS Entertainment Group
Description
ABOUT RWS Global
Built upon more than 120 years of combined expertise from its subsidiaries, RWS Global launched in 2023 as an industry-leading team of four powerhouse companies—RWS, ted, JRA and ARC. Together, they form the world's largest producer of live experiences. Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.
DIVERSE IS WHO WE ARE Way more than a box to check, diversity is core to RWS Global culture. We value it, promote it, protect it and hire it. All differences are welcome here. We know for a fact that each employee's individual background, life experiences, knowledge, self-expression and capabilities are a contribution to our culture, as well as our reputation and achievements. So bring all of who you are, no questions asked. #J-18808-Ljbffr