Awm - Product Business/ Associate - Glasgow - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Global Fees Product team is responsible for several product platforms and associated tools used to bill over 1.5M clients and manage their fees.

Our platforms are used by Operations and Front Office users.

As a Senior Product Analyst with the team, you will play a critical role in designing and improving our strategic platform.

The position is ideal for an individual who is enthusiastic, self-motivated and passionate about problem solving and creating excellent client experiences.

Core Responsibilities

Partner closely with the Product Owner on product vision and the roadmap
Partner with the Product Owner to execute on the product roadmap commitments through the full SDLC by documenting requirements with user stories, process flows, analysis, and acceptance criteria.
Contribute to the product backlog the necessary features required to support the implementation of project streams and deliver MVP (Minimum Viable Product) scope.
Conduct analysis on product stream initiatives and define acceptance criteria using Specification by Example and writing test specifications.
Partner with the engineering feature teams and participate in technical design conversations and achieve the Definition of Ready criteria for implementation.
Participate in all agile ceremonies and team processes to ensure clarity on release and sprint commitments are adhered to.
Support channels that support 'voice of the customer', ensuring capture of customer feedback and product metrics that drive strategic product direction and improve customer satisfaction.
Drive a culture of continuous improvement within the team to improve delivery processes.

Qualifications

Extensive experience in working with Agile development teams in technical or business analysis capacity or similar experience.
Strong communication skills with experience in interviewing and articulating consumer experiences / requirements.
Experience creating and managing backlog features to contribute to a larger delivery and ensuring these meet necessary definitions of ready and done.
Strong base of story writing and acceptance criteria documentation (e.g. Specification by example).
Knowledge and understanding of testing, including automated testing. Specification by Example highly desirable.
Functional familiarity with developer tools (e.g., Jira, Testing Tools etc.).
Bachelor's Degree required.

J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.