UX Researcher - Glasgow, United Kingdom - Nine Twenty

Nine Twenty

Verified Company

Glasgow, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location Area:
Scotland, Glasgow

Discipline:

IT - Creative & Design

Job type:

Permanent

Benefits:

Up to £40,000

Published:
Expiry date:
Reference:

9914

Title:
UX Researcher

Location:
East Kilbride Office (Hybrid or Remote working model depending on preference)

Salary:
Up to £40,000 + Bonus

Contract:
Full time, permanent

Nine Twenty are proud to be partnering with the UK's industry leader in the development of insolvency software solutions.

To support their growth plans and strategic initiatives, we are seeking an experienced UX professional to join the passionate Product team.

Our client is a well-established company with a rich history spanning over four decades. Currently undergoing a significant transformation, with the introduction of a revolutionary cloud platform that has disrupted the insolvency market.

The company places huge importance on their UX/UI team, investing in the department as a vital resource for their customers experience.

The role comes with a flexible approach to working, a generous holiday allowance, private healthcare, progression & development opportunities, and other fantastic benefits.

The Role
The UX Researcher role would see you joining at a ground breaking transition period for the company.

Your role will provide invaluable insights into the needs, behaviors, and emotions of customers and will inform product strategy and design.

Responsibilities

Utilising both quantitative and qualitative methods for unbiased data.
Gather insights, build personas, understand goals and behaviours.
Engage users and stakeholders confidently during workshops or other research procedures.
Compose surveys, conduct interviews and testing, gathering user feedback effectively.
Collaborate with internal and external stakeholders, working with UX & UI designers, developers, product managers, and clients.
Assisting in other areas of the UX process where necessary.

Requirements:

13 years' experience within a UX role with particular focus on the research element of projects.
Experience conducting user research through workshops, onetoone interviews and other methods.
Experience gathering feedback through surveys, interviews and testing.
Strong communication skills both written and verbal.
Experience working within the financial sector is a bonus.
Experience working with the following tools is also a bonus: Figma, Miro, Balsamiq, Adobe.

Benefits

Training & personal development with progression opportunities.
Flexible and Hybrid working.
Bonus Scheme up to 12.5% of Annual Salary.
Hydro club membership access to tickets at the Hydro.
32 Day's Holiday.
Onsite parking
Private Healthcare
Generous Pension scheme

_Diversity Commitment:
__ Our client values diversity at all levels within their organization.

They are committed to creating an inclusive environment where everyone can thrive regardless of race, gender identity or expression sexual orientation religion national origin disability age or any other protected status.

_

_Please note:

__ All applicants must be based in Scotland or the UK and have the right to work, no sponsorship is offered.