Senior Clerical Assistant - Perth, United Kingdom - Perth & Kinross Council

Tom O´Connor

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Tom O´Connor

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Description

LOCATION:
Pullar House, 35 Kinnoull Street, Perth, PH1 5GD


SALARY:
£21,961 - £23,312 per year


CONTRACT TYPE:
Permanent


POSITION TYPE:
Full Time


HOURS:
36 hours per week

£21,961 - £23,312

Pullar House, 35 Kinnoull Street, Perth PH1 5GD


A vacancy has arisen for a Senior Clerical in the Access Team, Early Intervention and Prevention Service within the Health and Social Care Partnership.

The team is the first point of contact for adult social work within the partnership, and provides a duty team who respond to all new contacts Monday-Friday 8.45-5pm, for individuals 16+, their families and carers.


Although this post is predominantly based in the Access Team, jobholders are expected to adopt a flexible approach to the job as they may be required to provide support across any of the teams which include the Access Team, Mental Health Team and Wellbeing Support Team.


Responsibilities:

  • Receive telephone enquiries and take appropriate action as required
  • Gather Assessment information from Health Professionals and input to client database
  • Check any invoices with regards to stationery orders etc. and pass to finance
  • Assist in maintaining the filing system to ensure efficient and effective retrieval of documents and materials
  • General typing of letters, forms and photocopying as required
  • Assist in the receiving of mail and preparation of outgoing mail
  • Maintain a professional approach responding to all queries from the public, Council employees and outside Agencies in an efficient and courteous manner, using initiative to resolve problems; personally, and by telephone both internally and externally
  • Ensure the appropriate degree of confidentiality is practiced in all work undertaken
  • Provide support to the Administrative Support Team which covers the Access Team, Mental Health Team and Wellbeing Support Team, as and when required and be prepared to travel to provide such cover
  • Participate in a range of team meetings and undertake minute taking and liaise with all levels of staff, agencies and service users
  • Carry out other tasks within the general scope of the post as may be allocated by the Administration Assistant
  • Actively pursue own personal development and take full advantage of the training provided.

The Individual:

You must have relevant experience working in an office environment;Knowledge of clerical/administrative procedures; You must have experience working with Microsoft packages and accurate keyboard skills, and it would be beneficial if you have experience of Swift/AIS; Experience in minute taking;

Ability to work on own initiative with minimum level of supervision; Ability to manage own workload and prioritise; Ability to work under pressure

It would be advantageous if you have experience working in a Local Authority setting and Adult Social Care; Good standard of general education and it would be beneficial if you have a European Computer Driving Licence and HNC in Administration

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call to discuss.


As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.


A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance.

You will have access to training and support for continued professional development.

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