Compliance Administrator - Glasgow, United Kingdom - Anderson Knight

Description

Anderson Knight are pleased to be working with a financial services company based in Glasgow. They're looking to recruit a compliance administrator to join heir Legal Team.

Key Responsibilities:
As a Compliance Administrator, you will play a pivotal role in ensuring adherence to regulatory standards and maintaining customer satisfaction


Your responsibilities will include:

• Logging and managing CMC complaints and customer commission complaints in accordance with company procedures and standards.
• Proactively managing team shared inboxes to ensure queries and complaints are logged or directed correctly, following FCA guidelines.
• Delivering professional and efficient service to both internal and external customers, embodying values to foster strong relationships within the organisation.
• Communicating with third parties and customers via email and telephone to gather necessary information.
• Providing support for wider Compliance Team activities as needed.

Essential Experience:

• Attention to detail
• Strong communication skills
• Experience using Microsoft applications
• Ideally worked in Financial Services before