Revalidation & Appraisal Administrator - London, United Kingdom - Australasian Recruitment Company

Australasian Recruitment Company
Australasian Recruitment Company
Verified Company
London, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

APPRAISAL ADMINISRATOR
This is an exciting opportunity for a Appraisal Admin to join a leading medical membership organisation

This role is crucial in supporting the Revalidation Team and federation members throughout their appraisals.

The primary purpose of this role includes having a sufficient understanding of the appraisal system, assisting members with form completion, and ensuring compliance with specific requirements.


APPRAISAL ADMINISRATOR ROLE:


  • Providing clear and accurate information about the appraisal processes
  • Addressing questions regarding documentation and appraisal & revalidation requirements
  • Regularly updating member records to ensure accuracy, completeness, and confidentiality of all records relating to the individual member
  • Collaborating with the Revalidation Team to obtain necessary information to resolve discrepancies in member records
  • Assisting new members in the login process and troubleshooting any loginrelated issues
  • Offering clear instructions on where to find key specific guidance on the website, so members can easily navigate and access this to support them in their appraisal and revalidation
  • Providing a stepbystep guide on how to navigate their appraisal form, how to upload documentation, and complete their appraisal
  • Chasing members in outstanding areas by sending reminders about impending deadlines for their appraisals
  • Issuing timely reminders for invoice payments and tracking outstanding payments from members
  • Effectively communicating with members conveying the importance of meeting deadlines and fulfilling documentation requirements
  • Systematically feeding back relevant information to the Revalidation team, including updating them on the status of ongoing members to contribute to a coordinated effort within the team

APPRAISAL ADMINISRATOR ESSENTIALS:


  • Minimum 1 year of administration experience
  • Minimum1 year of customer service experience
  • Excellent attention to detail and communication skills
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