Helpdesk Administrator - Salisbury, United Kingdom - Carbon60 Global

Carbon60 Global

Verified Company

Salisbury, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Helpdesk Administrator - Porton Down, Salisbury - £10.50 Per Hour Plus excellent benefits This is a great opportunity to join one of the largest facilities management companies in the UK based at one of their prestigious client sites in Sailsbury

Hours of Work:

8:00am to 5:00PM - Monday to Friday - 40 hours per week Salary: £10.

50 Per Hour + Excellent Benefits
Role Responsibilities**:

Greet all visitors to the main reception
Answering Switchboard/ Helpdesk calls in a professional and timely manner, providing incident/ requests to the relevant facilities team
Receive recorded / special deliveries and log and contact client before 10.00am
Print off appropriate work dockets as and when required
Maintain computerised maintenance system on behalf of engineering
Raising, closing, and filing electronic work request
Set up conference rooms including all Audio and Visual equipment
Book meeting rooms, taxis, car hire and hospitality as directed
Provide all monthly billing reports to the business support team
Manage client exhibitions, mobile phone contract, copiers, internal accounts
Manage emergency phone and tannoy system
Experience working in a helpdesk environment
Ability to communicate effectively
Knowledge of CRM Systems
Excellent customer service
Strong verbal and written communication skills
Good time management and organisational skills
Ability to gather the relevant information about a support issue
Experience using Microsoft packages