No more applications are being accepted for this job
- Respond to queries on a number of channels, including email and social media, whilst meeting our high standard of service within a fastpaced working environment.
- Give weekly feedback to the team, reporting to the Customer Service Manager, raising any recurring issues so that they can be escalated accordingly.
- The candidate will be required to help in any other areas of the business as and when necessary.
- Fraud checking of orders, dealing with risk orders in a timely manner.
- Hybrid working
- Free onsite parking
- Casual dress
- Paid 1 hour lunch break
- Shift pattern subject to change after trial period to mutually benefit both employee and employer.
Customer Advisor Training - Huddersfield, West Yorkshire, United Kingdom - Zachary Daniels
Description
Customer Service Advisor | Up to £25k | Huddersfield/HybridWe are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor.
In order to keep up with their ever-increasing volume of orders whilst providing top level service for our loyal customer base, they're keen to expand the customer service team.
They're looking to recruit a full-time Customer Service Advisor to assist with a number of service channels. This is a brilliant opportunity to join one of the country's fastest growing brands.Provide exceptional online support for our existing customers, or potential customers by resolving any issues and improving the overall customer journey.
Customer service:
Computer literate with knowledge of social media messaging