Floating Support Officer - London, United Kingdom - Tempting Recruitment
Description
Tempting Recruitment are working on behalf of our client, a
local authority in
North London to recruit an experienced
Floating Support Officer If you are looking to increase your earnings for the year,
Contract: - 6 months (Possible Extension)
Salary:
£20.46p/h (Umbrella)
Start Date:
ASAP
Shift Pattern: 36 hours / Full-time
Start Time: 9:00am -
17:00pm (Hybrid)
DUTIES:
- To manage a varied workload which will have at its core, the housing needs of the client.
- Support customers to maximise income by reducing debt, obtaining paid work and entitlement to benefits.
- Deal with daytoday enquiries and emergencies arising from contact with customers or other agencies.
- Encourage customers to engage in a process of change through positive risk taking and enable customers to maximise social inclusion and reduce social isolation.
- Enable customers to stay safe from harm and abuse.
JOB REQUIREMENTS:
- Previous experience working within a local authority or a similar organisation.
- Experience and good understanding of the issues involved in delivering effective support services to a range of vulnerable people.
- Experience of providing tenancy support and looking positively for solutions rather than obstacles.
- Ability to deal calmly with vulnerable/angry/distressed clients and assist them to look at a range of options to manage their tenancy successfully.
- Excellent communication skills, with an ability to adapt approaches and techniques dependent on the audience.
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