Product Executive - London, United Kingdom - WebBeds
Description
The Product Executive plays a major role in building successful relationships in identified areas for JacTravel Groups, in co-ordination with the management of the department.
Job Title:
Product Executive
Department:
Groups
Location (primary):Flexible - London, Palma or Edinburgh
Key Responsibilities**:
- To place ad hoc groups buying in defined regions
- To work on and manage gaps buying in defined regions.
- To work towards ensuring the department is buying at the best possible rates to maximise margins.
- To manage carefully, all Reuse (RU) space, liaising with the Sales & AD teams to ensure maximum usage and releasing unsold space back to the hotels in a timely fashion, which supports the wider relationship
- To negotiate and secure the best working commercial Terms & Conditions, in line with our sales offering to clients
- To provide Admin support to the Product team as required
- To vary duties to contract across our product portfolio (e.g. hotels, restaurants, guides and coaches) if needed
Key Responsibilities**:
- To place qualified group requests and to ensure that the right product has been offered at the best possible rates.
- To improve supplier relationships by representing the company at appropriate supplier events
- Working with the RCM (Regional Contracts Manager) and Head of Contracting to collate, manage and maintain the key events calendar.
- To work with the RCM and Head of Contracting to collate pre buying series dates for key clients in key locations.
- To send options, confirmations, amendments, and cancellations to suppliers and follow up where necessary ensuring paperwork accurately reflects requirements.
- To ensure maximum usage of allocation and RU space is being implemented where relevant.
- Attending familiarisation trips, networking events, trade shows and supplier meetings to enhance existing supplier relationships as well as create new relationships.
- To arrange visits to allocation and other key hotels as required ensuring that all staff are aware of the product.
- To understand the needs of the clients and the markets in which the company is operating, obtaining this information through discussions with colleagues.
- To work with your Line Manager and Groups Support to create, manage and distribute booking updates/reports to active hoteliers in Scotland, both allocation and ad hoc hotels
- To negotiate and book space to be sold for events where the department is proactively promoting a date for group travel, or a series, and to manage this space.
- To take a proactive reaction to issues/errors such as book outs and present to your Line Manager a solution for consideration
- Assisting with training for new joiners to the business, along with refresher training / cross training where needed
Essential Qualifications and Knowledge:
- Strong negotiation skills
- A solid working knowledge of Microsoft Word, Excel, and Outlook
- Highly accurate with an excellent attention to detail
- Welldeveloped written and verbal communication skills
- Professional approach to work
Essential Experience, Skills and Behavioural Requirements**:
- Previous experience ideally within a tourism/tour operator background
- Strong team player but comfortable working on own initiative
- Approachable and positive individual with a 'can do' attitude
Desirable Qualifications and Knowledge:
- Knowledge of the inbound tourism industry
- Key contacts within the UK tourism industry / hoteliers
Desirable Experience, Skills and Behavioural Requirements:
- Previous experience in negotiation preferred but not essential.
- Fluency in an additional European language would be desirable
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