Transfer of Care Co-ordinator - Harlow, United Kingdom - The Princess Alexandra Hospital NHS Trust

Tom O´Connor

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Tom O´Connor

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Description
As an integral member of the Transfer of Care Team the post holder will work with other members of the Transfer of Care Team to:

  • Collect, record and communicate accurate, timely and complete information to support operational and clinical needs.
  • Maximise patient flow to deliver all access targets and relevant clinical indicators.
  • Support the Cosmic System in maintaining a trust wide bed state.
  • Support the Discharge Facilitators in the management of complex patients
  • Undertake risk assessment of care needs and coordinate appropriate services to meet the needs of patients and allow them to be discharged in a safe and timely manner


You will act as the focal point for the multidisciplinary team and have responsibility for patient flow, planning and implementing safe and timely discharges, working as part of the integrated discharge team.


Be responsible for the management of the patient journey and collection of data required to monitor relevant access targets and Delayed Transfers of Care (DTOC) and Red 2 Green.

You will escalate blocks to patient flow allowing the trust efficient use of the trust capacity.


You will be skilled in taking a collateral history for patients; and ensuring that this information is accurately reflected in any complex discharge planning referrals.


Demonstrate initiative when dealing with enquiries from stakeholders, able to work unsupervised; have excellent communication skills and competent in handling the expectations of Patients and Senior Clinical staff under pressure.


The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.


We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping.

Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart

  • Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence

  • Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration

  • Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care


The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

As an integral member of the Transfer of Care Team you will work with other members of the Transfer of Care Team to:
To collect, record and communicate accurate, timely and complete information to support operational and clinical needs.

Maximise patient flow to deliver all access targets and relevant clinical indicators.

Support the Cosmic System in maintaining a trust wide bed state.

Support the Discharge Facilitators in the management of complex patients


Undertake risk assessment of care needs and co-ordinate appropriate services to meet the needs of patients and allow them to be discharged in a safe and timely manner.

For a more detailed Job Description please see attached document before applying.

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