Support Secretary - Manchester, United Kingdom - The Christie NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

An exciting opportunity has arisen for a well-motivated and flexible individual to join us as a Medical Support Secretary within the lung disease group for the Medical Oncology Team.


This role is to support the medical secretaries with administrative tasks such as booking appointments on careflow, communicating with patients on the phone, typing clinical letters in a timely manner as well as other clerical tasks.

This post is 30 hours, to be worked across Monday-Friday. We can support a combination of home working and on-site working as part of this role and flexible working can also be considered


You will be enthusiastic, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative.


You will have experience of audio-typing and copy typing and ideally have worked within a healthcare environment with Medical Secretarial experience and a good knowledge of medical terminology.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year.

We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services.

We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year.

Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.


SPECIFIC DUTIES AND RESPONSIBILITIES:


  • Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system.
  • Ensure accurate input of patient details when entering data on to information databases and patient administration system.
  • Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential.
  • Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature.
  • Provide data to the Information Department as required.
  • Completion of diagnosis and staging proforma.
  • Liaise with internal and external departments to arrange clinical investigations/procedures.
  • Liaise with staff at all levels both internally and externally.
  • Filing/Scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic.
  • Contribute to the training of new members of staff within a given area as required.

ADDITIONAL REQUIREMENTS

  • Follow risk management procedures at all times including the identification, assessment and management of risk within the division.
  • To abide by all Trust policies and Procedures.
  • To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning.

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