Financial Aid Administrator - Glasgow, United Kingdom - University of Glasgow

University of Glasgow

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose-

Two posts are available, 1x full time (35 hours per week) and 1x part time (17.5 hours per week) and both are open ended.

Main Duties and Responsibilities3. Work with funders/sponsors who provide financial support to students, including US Department of Education, Student Loans Company, and Student Awards Agency for Scotland.

You will follow funder/sponsor procedures and processes, maintain records, process data, and carry out reporting.
Work in partnership with other University services and external funders/sponsors to ensure effective co-ordination of financial support for students.
Ensure compliance with funder and institutional policies and regulations related to financial aid.
Support the reconciliation of financial aid control accounts and the monitoring of financial aid budgets, liaising with the Financial Aid Manager and Finance Office.
Contribute to the development and maintenance of financial support resources for students and staff. Attend open days and orientation events to provide information on financial aid.
Contribute to a culture of continuous improvement by working with the Financial Aid Manager and other team members to identify and implement process improvements to enhance the student and staff experience.
Participate in professional development to stay informed about changes and trends in financial aid policies and practices.
Undertake other duties commensurate with the role and grade as required.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role.

A2 Strong working knowledge of Microsoft Word, Excel and Outlook.

Desirable:

B1 Knowledge of student financial aid schemes and government regulations relating to student finance.
B2 Knowledge of financial processes and systems.

Skills

Essential:

C1 Excellent numeracy and IT skills.
C2 Good interpersonal and communication skills.
C4 Excellent customer service skills.
C5 Proven ability to plan, organise and prioritise a large workload effectively to meet deadlines without supervision.
C6 Initiative and judgement to resolve problems independently.
C7 Ability to multitask and pay attention to detail.
C8 Able to work both independently and as part of a team.
C9 Able to work flexibly and demonstrate a positive and enthusiastic approach.

Desirable:

D1 Proficiency in use of MyCampus.

Experience

Essential:

E1 Experience working in a busy customer-focused environment with a wide and varied customer base.
E2 Experience of liaising with internal and external stakeholders.

Desirable:

F1 Experience of a working in a financial administration or student support role.
F2 Experience in use of Agresso or similar financial system.
F3 Experience of using a call management or CRM system.

Terms and Conditions
Salary will be Grade 5, £25,138 - £29,605 per annum.

Two posts are available, 1x full time (35 hours per week) and 1x part time (17.5 hours per week) and both are open ended.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

3 A flexible approach to working.