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    Quality Engineer - Birmingham, United Kingdom - Adepto Technical Recruitment Ltd

    Adepto Technical Recruitment Ltd
    Adepto Technical Recruitment Ltd Birmingham, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Quality EngineerRole Responsibilities:

    • Handle all customer quality and engineering issues with proactive support and response.
    • Communicate detailed customer requirements to the internal team for full understanding.
    • Serve as the main contact for customers, internal teams, and suppliers regarding quality and engineering issues throughout the product lifecycle.
    • Manage product quality and engineering requirements, supporting new product introductions and quality planning.
    • Define and support the project management, manufacturing, and introduction of necessary test equipment and gauging.
    • Optimize measurement techniques to ensure a stable and capable production process using statistical process control and support design of experiments activities.
    • Participate in design reviews and prototype builds.
    • Lead the creation of Control Plans and support failure mode and effects analysis reviews, documenting outputs as required.
    • Train the production team on customer expectations and quality requirements.
    • Record, address, and resolve customer concerns using problem-solving techniques.
    • Support supplier development and improvement.
    • Manage and report customer-specific key performance indicators related to product quality and corrective action performance.
    • Conduct internal and external audits.
    • Support product launches with relevant reports and alerts.
    • Monitor warranty acceptance rates and maintain timely responses.
    • Negotiate and correct warranty billing issues.
    • Manage open warranty projects and ensure timely resolution.

    Preferred Qualifications & Experience:

    • Proven experience in Quality Engineering.
    • Relevant degree or equivalent qualifications.
    • Experience with quality systems and procedures.
    • Strong customer focus.
    • Excellent analytical and problem-solving skills.
    • Good influencing and negotiation abilities.
    • Flexible and adaptable
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