Junior Account Manager - Malmesbury, United Kingdom - Utility People

Utility People
Utility People
Verified Company
Malmesbury, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Ref: 14165

Role:
Junior Account Manager (B2B)

Location:
Malmesbury

Salary:
Competitive - dependent on skills and qualifications

Summary:


Key responsibilities:


  • Key account management including resolving client issues with suppliers and third parties
  • Ownership of core processes critical to the clients' monthly operational activity.
  • Develop & maintain excellent working relationships with clients, suppliers, and partners.
  • Support client's data reporting requirements.
  • Attend client review meetings as required.
  • Inputting and updating data into the systems with accuracy and integrity.
  • Requesting information from suppliers, clients and third parties.
  • Assisting with bill validation and queries arising from validation.
  • Help to improve information systems and processes
  • Ensure performance metrics are met.

Skills and experience required:


  • An understanding of the operational processes within Utilities would be helpful.
  • Account management / customer relationship experience.
  • A passion for client experience and getting the right outcomes in the best way.
  • Experience in data input and analysis.
  • Great IT skills including MS Office, especially Excel, and ability to learn new systems.
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