Collections Advisor - Darlington, United Kingdom - Appcastenterprise

Appcastenterprise
Appcastenterprise
Verified Company
Darlington, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Where:
Darlington


Full time at 37.5 hours per week: Permanent


Hourly rate:
£10.52


Shifts:08:00/08:30am until 05:15pm/06:00pm on weekdays and 08:00am until 05:00pm on weekends (you'll only work 1 in 3)


The Role
Here at EE two things matter to us the most, our customers and our people. Our Advisors are at the heart of everything we do.

Your role would be to
speak to customers that have fallen behind with their payments and you'll help get things back on track.

With an
empathetic outlook,
a can-do attitude and a great knack for problem solving, it'll be down to you to l
isten to problems and help find solutions that ensures a
happy outcome - making our customers relationships
stronger than ever and helping us on our mission to become the best for service.

We are more than a
team at EE; we are a
family, and this ethos includes our customers too.

This means that your role will be to make sure our customers receive an exceptional and
personal service every single time.


Your Future With Us
We are
passionate about helping you progress your career and are committed to your growth and development.

When the time is right for you, we'll be right there and will do everything we can to help you get to where you want to be.

Our
Aspire programme is just one example of how we can help you move your
career forwards, and if you'd like to know more just ask


Wondering If You're What We're Looking For?
We believe in a completely
personal environment, where you're treated like you want to be treated. We're
committed to working together to build a
community where everyone feels they belong.


Whatever your
age,
race,
sexuality,
disability,
religion or
gender
identity, we recognise and
celebrate our differences and embrace
diversity at all levels.

Everyone is
welcome at EE.


Wondering What's In It For You?
Being part of the EE family brings a huge number of benefits including the below:

  • A
    great starting salary of
    £20,511:
  • Great variable
    pay opportunity in Collections
  • Our hybrid variable pay scheme
    offers 'on target' Earnings of 15% on
    top of your salary
-
Illustration example, a salary of £20,511 gives an overall opportunity** of £23.8k per year.

  • Our
    Smart working model which supports you to create a
    flexible working routine that works for you
-
Huge discounts of EE & BT products including your Mobile and Broadband - saving you
hundreds
of
pounds every year

  • Brand
    new
    sites We are currently refurbing all our contact centres to make them
    state of the art and a great place to work
  • Volunteering days, so you can
    give back to your local community
  • Optional Pension scheme to
    protect your
    future:

  • Critical Illness cover
  • Gym membership
    discounts:
-
Discounts off attractions for the
family all year round

The smaller bits like;
free parking on our sites, subsided canteen,
free tea and coffee, and even a
concierge

What Are You Waiting For?
If you think you'd be a great fit we'd love to hear from you. Reach out to get the conversation started
More jobs from Appcastenterprise
See all jobs of Appcastenterprise