Export Operator - Hounslow, United Kingdom - DB SCHENKER

DB SCHENKER
DB SCHENKER
Verified Company
Hounslow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Join our team as an Export Customer Service Specialist
We're seeking a dynamic Export Customer Service Specialist to join our team.

Your role is pivotal in delivering exceptional service to both our clients and overseas partners, ensuring smooth export operations and outstanding customer satisfaction.


Location:

Heathrow


Hours:

Monday to Friday - 9:00 to 17:30 (hybrid work after significant training)


What will you be doing?

  • Coordinate vendor collections and optimize logistics operations for efficiency.
  • Utilize Tango systems to generate shipping documentation, ensuring regulatory compliance.
  • Generating shipment documents,
    including the master airway bill and house airway bill from start to finish
:


  • Prepare export entries in accordance with UK HMRC regulations to maintain compliance.
  • Oversee postflight tasks, ensuring smooth postshipment processes and documentation.
  • Handle job file invoicing and implement cost control measures for financial optimization.
  • Investigate and address queries and complaints promptly, fostering positive customer relationships.

About You

  • Solid experience in the industry, with a proven track record in export operations or related roles.
  • Strong organizational skills.
  • Ability to prioritize tasks effectively in a fastpaced environment.
  • Excellent communication skills, both written and verbal, for effective correspondence with customers, suppliers, and internal teams.
  • Demonstrated ability to problemsolve and handle queries and complaints from customers and suppliers promptly and effectively.

What we Offer

  • Full training and continuous professional development to ensure compliance with regulatory requirements.
  • Enjoy the benefits of a pension scheme with up to 6% matched employer contributions.
  • 20 days of holiday (increasing by 1 day per year up to a maximum of 25 days) plus a day off for your birthday.
  • Explore various career paths and take advantage of development opportunities within our organisation.

Next Steps
At DB Schenker, we celebrate and value our diverse workforce.

We are committed to further enhancing diversity and welcoming applicants of all genders, ages, abilities, nationalities, religions, and sexual orientations.


Job Types:

Full-time, Permanent


Benefits:


  • Company pension
  • Cycle to work scheme
  • Life insurance
  • Onsite parking
  • Private medical insurance
  • Referral programme
  • Sick pay

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have experience with generating shipment documents, including the master airway bill and house airway bill from start to finish?

Work Location:
In person
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