Service Delivery Manager - Cardiff, United Kingdom - Penguin Recruitment Ltd

Penguin Recruitment Ltd

Verified Company

Cardiff, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Service Delivery Manager - Cardiff

Up to £ Benefits + Bonus

IT Solutions Provider with over 30 years' experience to both the Private and Public sector are looking for a Service Delivery Manager to join the team and help assist with the SLA delivery to several key clients working in conjunction with different divisionsof the business supporting a range of IT functions and ensuring the smooth running of IT systems.

The successful Service Delivery Manager will need 5 years' experience in a similar role and have worked with a range of clients including ideally some that require Security Clearance.

This role is a hybrid role coming into the office 3 days a week and willrequire going to the other offices of the business and client site.

Experience required will include

Previous experience working for an IT Solutions or Managed Service Provider as a Service Delivery Manager.
Knowledge ensuring Service Level Agreements are met and risks are constantly being assessed.
Experience acting as a primary point of contact on specific projects including leading different technical teams.
Experience attending management meeting presenting at board level would be advantageous
Full driving license.

Commutable Locations - Cardiff, Newport, Swansea, Bristol, Caerphilly.