Legal Disrepair Case Manager - London, United Kingdom - Peabody
Description
Peabodyhas an exciting opportunity for a
Legal Disrepair Case Managerto join their team on a
12 month fixed-term contract based in
South East London. In return you will receive a competitive salary of
£32,800
per annum.
About the Legal Disrepair Case Manager role:
- You will assist in the Management of Legal Disrepair cases in line with the Legal Disrepair Protocol. Liaise with solicitors and residents in order to resolve outstanding repair /claims through to resolution. Assist in identifying trends through analysis and reporting. Liaise and assist the contractors in completing repairs to a high standard, including visiting residents at their homes.
What we're looking for in our Legal Disrepair Case Manager:
- Experience and understanding of Pre-Action Protocol for Housing Conditions Claims in England (Essential)
- Experience in a Housing Association or Local authority (Essential)
- Experience in complaints handling (Essential)
- Understanding of Landlord and Tenant Act 1985 Section 11 (Essential)
- Knowledge using Microsoft Office
- Dynamics, Excel (Essential)
What you can expect to be doing as our Legal Disrepair Case Manager:
- Work within the Peabody procedures for Legal Disrepair Protocol. Participate actively in, taking responsibility for ensuring the delivery of service. Working closely with the Legal Team, Surveying and contractors to ensure effective communication and liaison arrangements are followed. Assist in identifying issues requiring a management input to ensure that effective solutions are developed and implemented. Work with the business partners to drive delivery of key performance indicators.
Legal Disrepair Case Manager, please click
'apply'now
- At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good worklife balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply._
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