Credit Controller - Stockton-on-Tees, United Kingdom - Jackson Hogg
Description
Jackson Hogg are delighted to be working with a company based in Teeside on the appointment of a Credit Controller.
Key Responsibilities
- To liaise with customers to ensure that they pay their invoices on time, responding to customer queries in a timely manner.
- To negotiate payment plans with customers who cannot pay, setting up terms and conditions and adjusting payment plans when necessary.
- To start legal proceedings with Lovetts solicitors or organise the collection of our asset(s) when customers do not pay on time.
- To maintain accurate records through processing invoices, updating payments made on Sage200 and monitoring all money borrowed or owed to the Company.
- To evaluate new credit requests and conduct client credit checks, accepting or denying requests where appropriate.
- To provide accounts information to internal departments, answering queries and providing administrative support.
Key Skills
- Problemsolving
- Attention to detail the ability to reconcile complex accounts.
- Administration.
- Organisation.
- Communication the ability to maintain strong client relationships both internally and externally at all levels.
- Customer Service the ability to adopt a calm confident manner to handle potentially uncomfortable conversations.
- Time Management.
Key Results Areas/Objectives
- To carryout all credit control tasks in an organised and accurate manner.
- To monitor and review all money borrowed or owed the Company to maintain the sales ledger.
- To give the best level of customer service to all customers and colleagues, resolving queries in a timely manner.
Salary:
£21,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Work Location:
One location
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