Sales and Retention Manager - Portslade, United Kingdom - 4Leisure Recruitment
Description
4Leisure Recruitment are currently recruiting for a Sales and Retention Manager on behalf of an innovative, industry leading Gym in the Brighton area.
This is an this is an exceptional opportunity for a customer service, sales professional to make theirmark in a gym that not only everyone wants to train at, but also wants to work at The brand drives a friendly fitness community and the facility itself hosts top of the range functional and combat areas in addition to cardio, free weights and a group exerciseand personal training offering.
Key Responsibilities:
- Manage customer relationships around memberships and cancellations
- Ensure the efficient and effective operation of the reception area
- Deliver exceptional service to all customers and potential customers of the Centre
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
- Achieve KPIs and sales targets set
- Positively and proactively drive retention
- Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach
About you
- Experience working in a customerdriven, commercial focused environment
- Demonstrate a successful track record of managing and enhancing customer relationships and revenue
- Experience in working to deadlines to achieve positive results
- Positive and cando attitude
If you are a customer focused and enthusiastic supervisor/manager with experience/interest within leisure based sector, this is a fantastic opportunity.
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