Sales and Retention Manager - Portslade, United Kingdom - 4Leisure Recruitment

Tom O´Connor

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Tom O´Connor

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Description

4Leisure Recruitment are currently recruiting for a Sales and Retention Manager on behalf of an innovative, industry leading Gym in the Brighton area.

This is an this is an exceptional opportunity for a customer service, sales professional to make theirmark in a gym that not only everyone wants to train at, but also wants to work at The brand drives a friendly fitness community and the facility itself hosts top of the range functional and combat areas in addition to cardio, free weights and a group exerciseand personal training offering.


Key Responsibilities:


  • Manage customer relationships around memberships and cancellations
  • Ensure the efficient and effective operation of the reception area
  • Deliver exceptional service to all customers and potential customers of the Centre
  • Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
  • Achieve KPIs and sales targets set
  • Positively and proactively drive retention
  • Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach

About you

  • Experience working in a customerdriven, commercial focused environment
  • Demonstrate a successful track record of managing and enhancing customer relationships and revenue
  • Experience in working to deadlines to achieve positive results
  • Positive and cando attitude


If you are a customer focused and enthusiastic supervisor/manager with experience/interest within leisure based sector, this is a fantastic opportunity.


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