Customer Loyalty Advisor - Aylesbury, United Kingdom - Star OUTiCO

Star OUTiCO
Star OUTiCO
Verified Company
Aylesbury, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter


Description

Customer Loyalty Advisor:


Aylesbury*:

Our client is a well-established online healthcare supplier; specialising in providing outstanding service to GP and care home supplies.


Main duties:


  • Adhere with the business' Standard Operating Procedures (SOPs)
  • Placing orders and dealing with order related queries
  • Contact suppliers to obtain order and product updates to ensure the website and customers are kept updated
  • Updating website content
  • Provide support to the sales team to meet customer needs
  • Passionate about providing excellent customer service
  • An interest in Ecommerce
  • Excellent written and verbal communication
  • IT literate with a proficiency in Excel and Word
  • Able to handle customer complaints competently and confidently

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