Customer Loyalty Advisor - Aylesbury, United Kingdom - Star OUTiCO
Description
Customer Loyalty Advisor:
Aylesbury*:
Our client is a well-established online healthcare supplier; specialising in providing outstanding service to GP and care home supplies.
Main duties:
- Adhere with the business' Standard Operating Procedures (SOPs)
- Placing orders and dealing with order related queries
- Contact suppliers to obtain order and product updates to ensure the website and customers are kept updated
- Updating website content
- Provide support to the sales team to meet customer needs
- Passionate about providing excellent customer service
- An interest in Ecommerce
- Excellent written and verbal communication
- IT literate with a proficiency in Excel and Word
- Able to handle customer complaints competently and confidently
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