Specialist Support Worker - Tower Hamlets, United Kingdom - Look Ahead Housing and Care
Description
Job profile:
- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details:
Job details:
Job reference
- REQ004470
- Date posted
- 13/01/202 Application closing date
- 19/02/202 Location
- Tower Hamlets
- Salary
- Package
- Contractual hours
- 40
- Basis
- Full time
- Job category/type
- Full Time
Specialist Support Worker:
Job description
-
Recruiting for a Specialist Support Worker to join our Mental Health service in Tower Hamlets
£23,652.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.
Shift Patterns;
- 40
Job Overview:
Teresa House and Hamlets Way provide supported accommodation for customers with Mental Health needs who require a high level of support.
Teresa House is a high support, fast stream Mental Health service, from which customers are expected to move on within two years.
Hamlets Way is a high support, slow stream Mental Health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.Key Responsibilities:
- To work on a rota based shift pattern which includes working early (84pm) and late (210pm) shifts 5 days a week
- Support customers with dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances
- Undertake keyworking responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Undertake medication support with customers in line with their support needs.
- Work with local community mental health teams and other relevant professional bodies to related to customer support
- To develop and produce creative customer activities to support in house customer engagement and enhance recovery
Personal Attributes:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of selfesteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customerfocused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
Skills, Knowledge and Experience:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
- Willing to provide Personal Care.
Desirable:
- Experience working in Mental Health
- Experience working in a CQC registered setting
- Experience of delivering personal care / assistance
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
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