Specialist Support Worker - Tower Hamlets, United Kingdom - Look Ahead Housing and Care

Tom O´Connor

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Tom O´Connor

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Description

Job profile:


  • The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
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Job details:
Job details:

Job reference

  • REQ004470
  • Date posted
  • 13/01/202 Application closing date
  • 19/02/202 Location
  • Tower Hamlets
  • Salary
- £23,652.00 per annum

  • Package
- plus 25 days of annual leave

  • Contractual hours
  • 40
  • Basis
  • Full time
  • Job category/type
  • Full Time
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Specialist Support Worker:

Job description
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Recruiting for a Specialist Support Worker to join our Mental Health service in Tower Hamlets
£23,652.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Shift Patterns;

  • 40
hours per week: Rota based shift pattern which includes working early (8-4pm) and late (2-10pm) shifts 5 days a week


Job Overview:


Teresa House and Hamlets Way provide supported accommodation for customers with Mental Health needs who require a high level of support.

Teresa House is a high support, fast stream Mental Health service, from which customers are expected to move on within two years.

Hamlets Way is a high support, slow stream Mental Health service with customer move on expected within four years. Each service is made up of 16 units and operates 24 hours a day. The role requires shift working including weekends and evenings, but there are no sleep ins required at the service.


Key Responsibilities:


  • To work on a rota based shift pattern which includes working early (84pm) and late (210pm) shifts 5 days a week
  • Support customers with dignity and respect in all aspects of their day to day living including; social and physical activities, medication, shopping, personal care, meal time preparation and managing finances
  • Undertake keyworking responsibilities for a caseload assigned by the Team Leader/ Manager
  • Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
  • Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
  • Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
  • Develop and maintain links with all key agencies and service providers in the local community
  • Undertake medication support with customers in line with their support needs.
  • Work with local community mental health teams and other relevant professional bodies to related to customer support
  • To develop and produce creative customer activities to support in house customer engagement and enhance recovery

Personal Attributes:


  • Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
  • Approachable and open behaviour
  • Prefers working as part of a group or team
  • Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
  • Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development

  • Thrives on change and enjoys dynamic diverse environments
  • Is confident with high levels of selfesteem
  • Is respectful, articulate and sensitive in style of communication
  • Is essentially customerfocused
  • Is motivated towards excellence and improvement of personal performance with a can do attitude
  • Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:


Essential:


  • Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
  • Willing to provide Personal Care.

Desirable:


  • Experience working in Mental Health
  • Experience working in a CQC registered setting
  • Experience of delivering personal care / assistance


We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

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