Customer Support Assistant - London, United Kingdom - CHANNEL ALT LTD

CHANNEL ALT LTD
CHANNEL ALT LTD
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Duties:


  • Assist customers with inquiries, requests, and complaints in a professional and courteous manner
  • Perform data entry tasks accurately and efficiently
  • Utilize strong phone etiquette skills to handle customer interactions
  • Identify customer needs and provide appropriate solutions or upsell products/services
  • Analyze customer feedback to improve service quality

Requirements:


  • Proficiency in English
  • Strong communication skills and the ability to interact with customers effectively
  • Excellent data entry skills with attention to detail
  • Ability to analyze customer needs and recommend suitable products/services
  • Familiarity with phone etiquette and customer service best practices

Job Types:
Full-time, Permanent


Pay:
From £25,913.67 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 12/05/2024
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